If you need help before booking or during your trip, our local team is here to assist you. Use the contact details below or send us a message and we’ll get back to you as soon as possible.
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From Pico to Terceira, including and São Jorge, we provide local car rental solutions adapted to each island — with flexible pick-up options and on-the-ground support.

Here you’ll find answers to common questions about car rental in the Azores, including booking requirements, pick-up locations, insurance and rental conditions. If you don’t find what you’re looking for, feel free to contact our team.
It is necessary to present a valid driving license, identification document and meet the minimum age required for the chosen vehicle category.
Reservations can be paid by ATM, MB Way or credit card, according to the options available at the time of booking.
In some situations, a credit card may be required for the deposit. The specific conditions depend on the vehicle and the fare selected.
Yes. It is possible to add an additional driver, provided that he meets the legal requirements and is registered in the contract at the time of collection of the vehicle.
If there is a delay, we recommend that you inform the Oásis Rent-a-Car team as soon as possible so that we can adjust the delivery of the vehicle.
Yes. The conditions of cancellation or change depend on the advance and the chosen tariff. We recommend consulting the applicable policy before confirming the reservation.
Yes. The fleet is regularly reviewed and chosen to respond to island road conditions, including steep climbs and narrower roads.
As condições de seguro variam conforme a viatura e a tarifa. Toda a informação sobre coberturas e responsabilidades é apresentada antes da confirmação da reserva.
Need more assistance? Reach out to us for personalized support.
Place your order in a few minutes and receive confirmation by email. At Pico, São Jorge and Terceira, your vehicle will be ready at the appointed time for you to start exploring without delay.